KIDSCKOOL

Terms of Service

Last updated: 30 Apr 2026

1. About Us

KidSckool is a trading name of RZUK Education Limited Company, a company registered in England and Wales (company number 10178757), registered address 128 City Road, London 128 City Road, London, United Kingdom, EC1V 2NX.

We provide live online enrichment classes for children aged 6 to 17, delivered via Zoom.

2. Acceptance of Terms

By booking a class, making a payment, or using our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please do not proceed with a booking.

These Terms constitute a legally binding agreement between you (the parent or legal guardian making the booking) and us.

3. Our Services

3.1 Experience Class

We offer a single introductory Experience Class that allows your child to participate in a live online lesson before committing to a full programme. The Experience Class is subject to our Money-Back Guarantee as set out in Section 6.

3.2 Initial Assessment

Prior to the Experience Class, we conduct a short Initial Assessment via Zoom to understand your child’s current level and learning goals. This allows us to assign your child to the most appropriate class group. The assessment is included in the Experience Class fee.

3.3 Regular Programmes

Following the Experience Class, parents may choose to enrol their child in a regular lesson programme. Separate terms for regular programme enrolment will be provided at the point of enrolment and form part of these Terms.

3.4 Class Format

All classes are delivered live online via Zoom. Classes are taught in small groups of 4 to 10 students by experienced UK-qualified teachers. Class schedules, Zoom links, and course materials are made available through your account on our website at kidsckool.com.

4. Booking and Payment

4.1 How to Book

Bookings for the Experience Class are made via our website. To proceed, you must complete payment via our secure Stripe checkout. A booking is confirmed only upon receipt of full payment.

4.2 Initial Assessment Appointment

Following payment, you will receive a confirmation email containing a link to book your child’s Initial Assessment appointment via Microsoft Bookings. The Initial Assessment must be booked before the Experience Class takes place.

4.3 Payment

All payments are processed securely via Stripe. By proceeding with payment, you agree to Stripe’s terms of service. We accept major credit and debit cards. All prices are displayed inclusive of any applicable taxes.

4.4 Confirmation

You will receive an email confirmation of your booking. The Zoom link for your child’s assigned Experience Class will be sent separately following the Initial Assessment. Please check your junk or spam folder if you do not receive confirmation within 24 hours of booking.

5. Cancellation and Rescheduling

5.1 Cancellation of Initial Assessment

If you need to cancel or reschedule your Initial Assessment appointment, please do so via the link provided in your confirmation email. We ask for a minimum of 24 hours notice where possible.

5.2 Cancellation by Us

We reserve the right to cancel or reschedule a class in exceptional circumstances including technical failure, teacher illness, or circumstances beyond our control. In such cases, we will notify you as soon as reasonably practicable and offer an alternative date or a full refund.

5.3 Regular Programme Cancellation

Cancellation terms for regular 10-lesson programmes will be provided separately at the point of enrolment. These will address notice periods, refund eligibility for unused lessons, and circumstances where classes are missed by the student.

6. Money-Back Guarantee

6.1 Experience Class Guarantee

We offer a full money-back guarantee on the Experience Class. If you are not satisfied with the Experience Class for any reason, you may request a full refund.

6.2 How to Request a Refund

To request a refund, please email us at [email protected] within 14 days of the Experience Class taking place. Please include your booking reference and the reason for your request. Refunds will be processed via the original payment method (Stripe) within 5 to 10 business days.

6.3 Deduction Towards Enrolment

If you choose to enrol your child in a regular lesson programme following the Experience Class, the Experience Class fee paid will be deducted from the total cost of the programme. This deduction is available only for enrolments made within 30 days of the Experience Class.

6.4 Exclusions

The money-back guarantee applies to the Experience Class only. It does not apply to regular programme fees once enrolment has been confirmed.

7. Class Recording

7.1 Recording for Student Use

Classes may be recorded. Recordings are made available to enrolled students through the student portal at kidsckool.com for the purpose of revision and replay. Recordings are for personal, non-commercial use only and must not be shared, distributed, or published by students or parents.

7.2 Recording for Marketing

We may use short excerpts from class recordings for marketing and promotional purposes. Where a student appears in a marketing excerpt, we will seek separate written consent from the parent or legal guardian prior to publication. You may withdraw this consent at any time by contacting us at [email protected].

7.3 Opt Out

If you do not wish your child to be recorded, please notify us in writing at [email protected] prior to the class. We will make reasonable efforts to accommodate your request, however please note that where group recording is not technically separable, we may be unable to exclude individual students from the recording.

8. Student and Parent Responsibilities

8.1 Age and Eligibility

Our classes are designed for children aged 6 to 17. By making a booking, you confirm that the student is within this age range and that you are the student’s parent or legal guardian.

8.2 Technical Requirements

To participate in classes, students require:

A device with a camera and microphone (laptop, tablet, or desktop computer recommended)
A stable internet connection
The Zoom application installed and updated
A quiet, suitable environment for learning

We are not responsible for any disruption to classes caused by the student’s internet connection or technical equipment.

8.3 Conduct

We expect all students to treat teachers and fellow students with respect. We reserve the right to remove a student from a class without refund if their conduct is disruptive, offensive, or harmful to others.

8.4 Parental Supervision

For children under the age of 13, we recommend that a parent or guardian is present or nearby during classes. Parents are welcome to observe classes silently. Parental intervention during classes is discouraged as it may disrupt the learning environment.

9. Intellectual Property

All course materials, lesson content, recordings, resources, and teaching methodologies used in our classes are the intellectual property of Helios Education and are protected by copyright. You may not reproduce, distribute, publish, or use our content for commercial purposes without our prior written consent.

10. Data Protection

We are committed to protecting your personal data and that of your child. Our use of personal data is governed by our Privacy Policy, available at kidsckool.com/privacy-policy. By making a booking, you confirm that you have read and understood our Privacy Policy.

We are registered with the Information Commissioner’s Office (ICO) under registration number [ICO REGISTRATION NUMBER].

11. Limitation of Liability

To the fullest extent permitted by law, our total liability to you in connection with our services shall not exceed the total fees paid by you in the 12 months preceding the event giving rise to the claim.

We shall not be liable for any indirect, consequential, or special loss or damage arising from the use of our services, including but not limited to loss of educational opportunity, loss of data, or technical disruption.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We reserve the right to update these Terms and Conditions from time to time. The current version will always be available at kidsckool.com/terms. Continued use of our services following any changes constitutes your acceptance of the updated Terms.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Website: kidsckool.com